Corel Premium Support Services
Our highest level of technical support, Premium Support Services are designed for corporate clients who require account management and access to Corel's most skilled support personnel.
This enhanced level of support is ideal for organizations that employ dedicated support professionals, have centralized technical management or require specialized services. Corel's experienced team can assist you with:
- Network configuration and deployment
- Pre-press support
- Product integration
- Scripting and macro troubleshooting
Premium Support Packages*
When you purchase Premium Support Services, you may choose the number of incidents** you wish to have in your Base Package. Base Packages are available in sets of 5, 10, 25, 100, 200 and unlimited, contact-based incidents. You can get started with a 5-pack for as little as $499.
In addition to the support incidents, all Base Packages include:
- Toll-free phone support
- Access to view support history online
- Technical support for all Corel products
- Dedicated Service Account Manager
Contact your Corel Account Manager to find out more about Premium Support Packages & Services.
Need an account manager?
Contact a Corel Account Manager at 1-877-682-6735 to find out how Premium Support Services can help your organization's specific needs.
Already a Premium Support customer?
To view your support history online, click here.
COREL reserves the right to change the terms and conditions of its support offering anytime, from time to time and without notice.
*Corel Premium Support Packages are based on a one-year term or until incidents expire, whichever comes first.
**A support incident is the resolution of one technical question, problem or issue, regardless of the number of telephone calls required to resolve it.