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Customer Service |
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Get help with:
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Get help with:
For more help click here
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Click here to see if your product is supported or click here to Register
Knowledgebase: You can search thousands of documents online 24 hours a day, 7 days a week. The knowledgebase solves over 80% of technical and customer service queries.
Patches & Updates: Before contacting Corel for assistance, your software must be up-to-date and registered. Click here to check for updates.
Newsgroups & Forums: This complimentary service covers a wide range of topics as users post their questions and other users reply. Ask your questions here and search for answers.
Email Assistance: Once you have viewed at least one document in our online knowledgebase, you will be able to "Email Corel", which allows you to submit your email to our support staff. While you're in the process of submitting your email, the knowledgebase will produce 5 documents related to key words in your email, which may answer your questions. If not, click to finish submitting. Typical response times are 48-72 hours (excluding weekends). Customer service emails can relate to any topic but technical support emails are limited to installation-related questions.
OEM Software Support: Software that came with hardware like a camera or computer, also referred to as OEM or "bundled" software are not offered with support. Live Fee-Based Incident Support is available for most OEM releases, Click here to purchase support.
Premium Support : Fee-based Premium Support provides the highest level of technical support, offering users immediate, one-on-one assistance from Corel's most skilled support personnel. Premium Support is especially helpful to corporate clients who require account management services and expert technical support. Learn more about Premium Support.
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