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Annual Training and Support Plan for Photo & Video

Get the most out of your photos and videos with exclusive expert care & personalized training.

  • Fastest answers via first-in-line priority support
  • Live product training sessions
  • Full software media or download protection
 
  • Standard Plan - Photo & Video (365 days)
    Premium Plan - Photo & Video (365 days)
    Buy Now

Live training, first-in-line product support and more

There’s no better way to advance your product knowledge and get all your questions answered than with our Training and Support Plans. With monthly webinars, personalized live training and first-in-line technical support, you'll be well on your way to becoming a power user!

Features

Standard Annual

Training & Support Plan
From only $49

Premium Annual

Training & Support Plan
From only $99

Product Webinars

Over $39 value!
Unlimited attendance to
monthly webinars
Unlimited attendance to
monthly webinars

Priority Support

Over $100 value!
3 cases Unlimited

One-on-One Training

$78 value!
-
2 sessions

Software Re-download or Backup CD

$25 value!
FREE backup CD or download,
plus reinstallation assistance
FREE backup CD or download,
plus reinstallation assistance

* One-on-One training included for Premium Training and Support members only. Individual sessions can be purchased here.
** Unlimited support for Premium Training and Support members, 3 FREE cases for Training and Support members.

Product Webinars

With the Training and Support Plans you can attend any of our monthly Product Webinars – even if you don't own the product! Taught by industry experts, these 1- to 2-hour sessions are the best way to get started with photo and video-editing. You can ask questions, either before the session through the registration process, or during the training itself.

Products being featured in the product webinars:

  • PaintShop Pro X5

    Learn how to get the most out of your photos and impress others with amazing effects you never thought were possible, from touching up your profile photo to enhancing the colors of a stunning landscape – and much more!

  • VideoStudio Pro X6

    Find out how easy it is to start creating, editing and sharing videos on your own. You’ll learn the basics of video-editing so you can start screening your movies in no time!

After purchasing the Product Webinars:

  1. You'll receive an email invitation to register
  2. If you registered but missed the webinar, you will automatically be sent another invitation
  3. Didn't register, but want to attend? Simply call Corel Sales at +61 2 8518 1296 to request an invitation

Corel's Product Webinars are usually offered during the last week of every month. View schedule of upcoming sessions

One-on-One Training

Enjoy two, 30-minute interactive training sessions* with our product experts! The One-on-One Training is totally personalized to cater to your needs - you decide which topics you would benefit from the most.

  • PaintShop Pro X5

    You get to choose to learn about any photo-editing topics or features of your choice! Popular examples include:

    - Restoring old family photographs
    - Making over your social profile photos
    - Changing the backgrounds of uninspiring pictures
    - And much more!

  • VideoStudio X6

    It’s easy to get comfortable creating your own videos, with a product expert to guide you through any video-editing topic you choose. Popular examples include:

    - Going back in time to make your footage look vintage
    - Cutting out the boring clips from a movie
    - Creating custom slideshows to share online
    - And much more!

Or better yet, ask your specific questions during the actual live training. If you need more time with your product expert, you can always purchase another session. Just let your trainer know!

How do I set up my One-on-One Training?

Shortly after your purchase, a product expert will contact you to set up a time for your training and the curriculum you would like to cover.

* One-on-One training included for Premium Training and Support members only. Individual sessions can be purchased here.

Priority Support

Get the fastest answers to any questions you may have – whether it's a "how-to" question or you need help to get your product up and running, you'll be first in line to get solutions from the support team. Enjoy unlimited FREE cases* of priority toll-free phone or online support and get exclusive access to our experts, so you can make the most out of your product.

How it works:

  • An exclusive phone number to our technical support team will be provided in your order confirmation email
  • Submit your question online and receive a response within 2 hours

* Unlimited support for Premium Training and Support members, 3 FREE cases for Training and Support members

Training and Support for Photo & Video supports:

  • PaintShop Pro X5
  • VideoStudio Pro X6

Training and Support for Photo & Video doesn't support:

  • License or OEM versions
  • Network installations with Terminal Server, NetWare®, or Linux®
  • Custom development, such as macros or Microsoft® Visual Basic for Applications (VBA) customization, etc
  • Support for any 3rd party software integration such as ODMA or OLE
  • Installation issues caused by non-Corel software conflicts or hardware issues (computer, printer or other equipment)

* All Training and Support Plans are non-refundable.