Support Hours

Online Support
Monday – Thursday: 24 hours
Friday: 9 a.m. – 5 p.m. EST

Phone Support*
Monday – Thursday:
9 a.m. – 9 p.m. EST
Friday: 9 a.m. – 5 p.m. EST

Note: Corel Support is closed weekends (Friday at 5 p.m. until Monday at 9 a.m. EST)

*Available for Protection Plan and Priority Ticket holders


Corel Product Protection Plans

Do you want to learn how to get the most from your new Corel product? Corel Product Protection Plans will improve your ramp-up time, efficiency and productivity. With product training offerings performed by industry experts and exclusive Priority Technical Phone Support, you will quickly discover how to take your creativity to the next level. Compare our Plans below and decide which one best suits your needs!

 

One-Time Priority Support

One-Time
Priority Support
$19

Premium Protection Plan

Premium
Protection Plan
From $29

Platinum Protection Plan

Platinum
Protection Plan
$49

Eligible Products Learn More
Priority Technical Support 1 case 3 cases Unlimited
One-to-One Personalized Training* -
1 session 2 sessions
Recording of One-to-One Training -
Getting Started Webinar** -
Re-Download or Back-Up CD -
Free Major Software Upgrades -
-
Update Notifications -
-

Enhance your Corel experience with a valuable Training Plan!

There’s no better way to get set up, get trained, and get going with your Corel product than with Corel’s exclusive Training Plan. The most knowledgeable product experts will teach you all the basics via four personalized training sessions and a Getting Started Webinar. So whether you’re brand new to your Corel product, a seasoned pro, or somewhere in between, this Training Plan is designed to help you reach your next creative level.


Annual Training Plan

Start learning from the experts today & save 55%!


Learn More

  $89

*One-to-One Personalized Training currently available for CorelDRAW Graphics Suite, PaintShop Pro, and VideoStudio Pro.
**Getting Started Webinar only available for current version of product.
Corel is one of the world's top software companies, with a growing family of products that includes CorelDRAW Graphics Suite graphic design software, VideoStudio video-editing software, PaintShop photo-editing software, the WordPerfect Office productivity software line, WinDVD video, DVD and Blu-ray™ player software, and the WinZip line of file compression software products. All of our products are available for a free trial software download.