North America
Europe
Asia Pacific
Other
Online Support
Monday – Thursday: 24 hours
Friday: 9 a.m. – 5 p.m. EST
Phone Support*
Monday – Thursday:
9 a.m. – 9 p.m. EST
Friday: 9 a.m. – 5 p.m. EST
Note: Corel Support is closed weekends (Friday at 5 p.m. until Monday at 9 a.m. EST)
*Available for Protection Plan and Priority Ticket holders
Welcome to Corel Support
Roxio customers please visit our interim Roxio Support page while we complete the integration of our support processes.
To receive support on your product, please ensure that it is registered, supported and updated.
Free Warranty Service
for 90 Days
If you have purchased or registered your product within the last 90 days, you are eligible for FREE one-time installation and activation support.
- Receive a response within 12 business hours
- If required, a technical expert will schedule a call to further assist you
Paid Express Service
This service, available for Protection Plan or Priority Ticket holders, is the fastest way to get Priority Technical Support to address any issues or questions you may have.
- Receive a response within 2 business hours, guaranteed
- To subscribe to Paid Express Service, order your Protection Plan or Priority Ticket online or call Sales at 1-877-582-6735
Outside Warranty / Non-
Paid Express Subscriber
Outside the 90-Day Warranty? Not a subscriber to Paid Express Service? You can still access our extensive Knowledgebase or submit your question, including one related to a free trial version, and receive a response within 48 hours.
Tell us what you think about our new Technical Support services.
-
Order Center
- Pre-Sales
- Place an Order
- Returns & Refunds -
Install Center
- Register
- Install
- Activate -
Learning Center
- Video Tutorials
- Training Programs
- Certification Exams -
Patches & Updates
- Supported Products
- Download Updates -
Get Answers
- FAQs
- Knowledgebases
- Ask a Question
Deal Alert
Sign up for our monthly email to receive special offers.
About Corel
Legal Information
Why Buy from Corel?
The Corel Advantage
Start Using Your Software Today
We're one of the only sources for download versions of our products. This means you receive the software instantly and don't have to wait for it to be shipped to you.
Use Legitimate Software
Buying from us, the manufacturer, ensures you receive legitimate software and have a legal version of the product.
Get a 30-Day Money Back Guarantee (hassle free!)
If you're unhappy with your product, you can return it within 30 days for a full refund.
Receive Special Discounts
As a customer you receive exclusive deals on Corel products not found anywhere else. You are also eligible for free or discounted updates, upgrades and service patches.
