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Monday – Thursday: 24 hours
Friday: 9 a.m. – 5 p.m. EST
Phone Support*
Monday – Thursday:
9 a.m. – 9 p.m. EST
Friday: 9 a.m. – 5 p.m. EST
Note: Corel Support is closed weekends (Friday at 5 p.m. until Monday at 9 a.m. EST)
*Available for Protection Plan and Priority Ticket holders
Welcome to Corel Support
Roxio customers please visit our interim Roxio Support page while we complete the integration of our support processes.
To receive support on your product, please ensure that it is registered, supported and updated.
Free Warranty Service
for 90 Days
If you have purchased or registered your product within the last 90 days, you are eligible for FREE one-time installation and activation support.
- Receive a response within 12 business hours
- If required, a technical expert will schedule a call to further assist you
Paid Express Service
This service, available for Protection Plan or Priority Ticket holders, is the fastest way to get Priority Technical Support to address any issues or questions you may have.
- Receive a response within 2 business hours, guaranteed
- To subscribe to Paid Express Service, order your Protection Plan or Priority Ticket online or call Sales at 1-877-582-6735
Outside Warranty / Non-
Paid Express Subscriber
Outside the 90-Day Warranty? Not a subscriber to Paid Express Service? You can still access our extensive Knowledgebase or submit your question, including one related to a free trial version, and receive a response within 48 hours.
Tell us what you think about our new Technical Support services.
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The Corel Advantage
Start Using Your Software Today
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